Fleet Inspections


We take pride in the standard of our fleets and regularly inspect to ensure they meet safety and presentation standards. Every vehicle and driver are regularly inspected without notice.

New Zealand

Vehicles are inspected at least 4 times per year:

  • Camera Reset, Warranty and Standards inspection are held every 6 months.
  • Every vehicle and driver are standards inspected, without notice, at least twice a year.

Messages are sent to each Taxi when they are due to be inspected. Failure to attend inspections attracts a $50.00 fine.



The Aerial Taxi Workshop manages Aerial's fleet dispatch, eftpos and camera Installation including repairs and upgrades.

The workshop is open 8.00am to 3.30pm Monday to Friday.

Please make an appointment with Aerial Reception 02 6126 1500.



In Australia, Aerial Capital Group offers our own "in house" insurance company called Mutual Aid. This is vehicle insurance only and does not include third party property insurance. Each Operator needs to take out a separate third party policy from an insurance company that they choose.For more information please contact Reception on +61 2 6126 1500.


Aerial Capital Group By Laws

Click here for the Aerial Capital Group By-Laws


Taxi Service Charters

Click here for CanberraElite Taxi Service Charter

Click here for Silver Service Customer Charter

Click here for the Qe Taxis Customer Charter

Click here for First Direct Taxis Customer Charter

Click here for Taxis Palmerston North Customer Charter

Industry Support

Taxi Industry Innovation Review Support Analysis: This analysis paper provides analysis and information that provides context for the Government’s taxi industry innovation reforms.


2015 Taxi Innovation Review | Aerial Capital Group Submission: ACGL's calls upon the Minister to use the outcomes of the 2015 Taxi Review to formulate evidence based evaluation of the costs and benefits of making any changes to existing Taxi legislation.

Given the potential financial impact and harm associated with implementation of the views proposed in the review document, ACGL asks that every effort be made to ensure wide ranging support for change. The Government has invested significantly for over 30 years in 10 previous taxi reviews resulting in the current regulatory system that offers the best mix of technology, service and infrastructure for the Canberra market. Changing this mix towards a greater focus on deregulation will have wide-ranging impacts upon community safety and service levels. This paper outlines these impacts and ACGL draws on our experience in the NZ deregulated taxi market. It is incumbent upon Government to fully consider, cost and mitigate these impacts.The community have the right to an a priori assessment of this analysis and cost.


Australian Taxi Legislation

Taxi services are regulated under the:

Ancillary legislation also applicable:

New Zealand Taxi Legislation

These resources are consistent with the legislation and relevant rules: