Tuesday, 20 February 2018   A A
Aerial Capital Group Limited  

Latest News

Interested in advertising on a Canberra Elite taxi?

Catch your customers when they are on the move by advertising on Canberra Elite Taxis or BUSme Transport.

Make your business unmissable with large format advertising. Get in touch with a sales executive at Taxi Ads to discuss your advertising options.





New Customer Callback Feature for Drivers


Drivers of the Silver Service Canberra, Canberra Elite and Qe Taxis fleets are now able to make phone contact with their customer while a booking is active. 



By calling the Aerial base on a dedicated phone number, Aerial Fleet taxi drivers will be seamlessly patched through to their existing customers contact details.

Please be aware that personal contact details of taxi drivers and customers are kept private and not shared with either driver or customer when phone contact is made. 

Some of the benefits of this service include helping drivers to locate their customers and also letting them know that they are waiting.

Strict customer service rules apply to this driver privilege.


Public Disclosure | ACT taxi plate data (Oct 2015)


In the interests of open public disclosure Aerial would like to publish ACT taxi plate data (Oct 2015).



We do this following requests from various social media contacts (Facebook, twitter). Twiterati have been answered directly but Aerial publishes this data to ensure a wider distribution of this information.


ACT taxi market – Total taxi plates 358

Perpetual plates – 217

Government Leased plates – 141

Government leased plates on the road working – 95

Government leased plates returned to Gov. i.e. not working – 46

Taxi plates allocated to Wheelchair taxis (WAT) and on the road – 26. All Gov. leased plates.


ACT taxis are typically double shifted 24/7/365. Taxis provide a full service to Canberra with an average time to pickup of less than 5.5 minutes.

Aerial’s network fees equate to 10.6% of the average fare. Ridesharing commission varies between 20 to 30% of the fare. This is typically more than twice the service cost charged by taxi networks in Canberra.

Taxis in the ACT cannot legally surge price.

ACT Taxis do not charge booking cancellation fees.

Travel spending in Canberra took a major hit from the 2012 GFC. Airline travel decline (2012 – 2014) into Canberra is the best example of this expenditure downturn. Taxi business since 2013 is showing annual growth in real terms.

Ridesharing impact on taxi business as of early Nov. 2015 is being assessed.

Aerial report actual taxi workload and performance data monthly to the ACT Gov. This data will also be published monthly on Aerial’s website.


General Information Release


This information is prepared using publicly available information in the market as of 15th October and is meant to assist general understanding for Aerial’s operators, drivers, shareholders and staff.


- Government Regulation

- Taxi Perpetual Plates

- Supporting Analysis questions

- Summary


Aerial General Information 15.10.15


Taxi Industry Innovation Review


Supporting Analysis Paper




This ACT Government paper provides analysis and information that provides context for the Government’s taxi industry innovation reforms. 




Read Here


Canberra Taxi Industry Periscope Series 2015

Topic: "ACT Taxi Plates - Legal Assets Requiring Constitutional Buyback" Part 1




Taxi Strike 16th September 2015

Aerial Capital Group are not involved in the independant strike action organized by taxi drivers and operators scheduled for this Wednesday 16th September from 8am – 11am.  We apologise to our customers for any inconvenience.


The level of frustration in the taxi industry has reached a point where industry participants are trying by any means to have their voices heard by their community.  We certainly understand the real concerns of taxi drivers and owners.

The prevailing conditions in the taxi industry due to the entrance of companies such as Uber have been grossly unfair. The response by governments on addressing the regulatory challenge has been too slow. Action taken to stop these large global corporations from making a mockery of our legal system while they make their regulatory decisions has been ineffective.

Governments need to act urgently and start ensuring that emerging technologies abide by our legislation. Taxi drivers and operators are legitimate small business owners working hard to make ends meet in a highly regulated environment with significant associated costs. The situation in Canberra threatens to become unsustainable.

We will continue to impress on the ACT Government the importance of a level playing field and will make every effort to maintain a constructive working relationship as they work through associated policy issues.

One real test for any change is to guarantee real and lasting customer benefits in both service and price.  We sincerely hope Canberra passes this test.


2015 Taxi Innovation Review | Aerial Capital Group Submission

Aerial Capital Group has made a submission to the ACT Government for the Taxi Innovation Review.

Please read the full submission here.



Taxi Industry comments from Alan Jones

Alan Jones makes some interesting comments on the taxi industry during his breakfast show on the 24th March.

Definitely worth a listen.



Supporting Safe Transport for Passengers and Drivers



Canberra Elite's 'Grab a Cab' wrapped taxi has made the journey to Sydney in support of the 'Grab a Cab!' campaign and the NSW launch. 
This campaign is an initiative of the Australian Taxi Industry Association to raise awareness within the community of the importance of only using regulated, licenced taxis. 
Taxi organisations are subject to corporate governance and strict government regulations on safety, not least of which includes the requirement for background checks on drivers, GPS tracking and security cameras in every vehicle. The use of unregulated rideshare apps, not subject to the same regulations, is putting passengers and drivers at risk. 
Aerial Capital Group together with Canberra Elite and Silver Service Canberra Taxis, strongly supports the 'Grab a Cab' initiative. 




Taxi Plates Information Pack

Click here to download Taxi Plates Information Pack.

Shares Information Pack

Click here to download Share Information Pack

Taxi Plates Lease Information Pack

Click here to download Taxi Plates Lease Information Pack
Canberra Elite have been providing taxi services to the ACT and NSW region since 1957. You will see our fleet working hard from Civic to Cooma and Barton to Bungendore.
Silver Service is a prestige taxi fleet offering quality of service based on luxury sedans with professional and courteous drivers. The Silver Service fleet has developed a strong base of corporate clients.
Canberra Hire Cars provides luxury transport to Canberra and the surrounding region with the largest fleet of hire cars in canberra. We do the all the little things to make your journey as pleasant and relaxing as possible.
Busme fleet have different size buses to service the need of group travel.